proHelp Enterprise adds New Tools for Canvas
Nov 28, 2019 — Prolaunch has released a free upgrade to proHelp Enterprise, a self-help tool for Canvas, that includes a suite of custom options to manage menu items and help buttons throughout the LMS interface.
Depending on your configuration, Canvas sometimes offers additional features your institution may not want your teachers accessing such as ‘End this Course’, ‘Delete this Course’, ‘Reset Course Content’ located in the Course Settings tab.
proHelp Enterprise provides functions to hide these buttons as well as adding a new ‘Undelete’ button for teachers and administrators. These pre-configured customisations are included in all Enterprise subscriptions.
proHelp analyses thousands of Canvas help documents and identifies the most useful to your needs. Critical help documents are matched with corresponding features within the Canvas LMS, and markers placed in precise locations containing direct links to official help documentation.
At its core, proHelp Enterprise provides contextual help markers for teachers, administrators and students that contain a question, or questions, linking directly to Canvas documentation relevant to that page.
While the Canvas help documentation is extensive, it can be difficult to navigate. proHelp solves this problem by inserting extra help markers on virtually every Canvas page, especially in problematic areas such as Settings, Quizzes, and Assignments, so users can get help fast.
proHelp systematically collects and ranks data from Canvas official documents and determines which help pages are most in demand. These are matched with corresponding locations in Canvas to make finding help easy.
Installing proHelp into Canvas can help reduce support calls and queries from students, and updates teachers on new features and best practices.
proHelp Basic can be downloaded for free from the proHelp website and provides help markers for all teachers. Subscribing to proHelp Enterprise unlocks all help markers for teachers, administrators and students.
Installation download and instructions are available on the proHelp website: https://prohelp.io
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